Testimonials

What they’re saying about Dochen Realtors®

We can’t say enough good things about working with Patti Tauber to sell our home. We reached out to her when we made the huge decision to sell our Austin home of 46 years and downsize to an apartment in a 55+ community. After helping us set the best date for the house to go on the market, Patti walked us backward to establish a realistic timeline to make that happen. She helped us find an organizer to help us with the sorting, packing, and moving processes as well as an estate sale person. Patti led us through the timeline of preparing all the necessary paperwork and the house work that preceded our home going on the market. Throughout those six months, Patti was detailed-oriented and focused. She always treated us like we were her only clients. She was very sensitive and understanding of our many feelings during this time. What a calming influence she was! And when our home was staged and on the market she helped us pick the best of the 10 offers we received over the next three days. High Fives to Patti for providing such professional and personal care throughout this entire process. We are so grateful for Patti’s help as well as the support of the whole Carol Dochen team to make this sale a reality!

Donna and Phil S.

I just wanted to say thank you again for everything! I am so impressed with Carol Dochen! She has a good design eye too! I knew you were great when I referred you to my best friend when you sold her parent’s house on Highland Hills many years ago. Pete and I are grateful!

Vicki D.

We are celebrating our 1-year anniversary with DANA EPSTEIN and DOCHEN REALTORS! Last March we closed on a fabulous home- thanks to the hard work and loving care we received from Dana. We were out of town buyers and with assistance from our daughter we were taken care of from the start! When Dana began with us, she adeptly guided us in our search for the right neighborhood that suited our family’s needs. Dana made sure we were represented beautifully to the sellers. Dana was reassuring and educated us during our inspection. Her attention to details were impeccable. All of this professionalism comes with a kind loving and patient heart… Dana – we are most grateful to you!

The Einsohn Family

Arlene and her team were absolutely tremendous! I already knew she was great from word of mouth but we got to witness it first hand. Everything we asked for and needed was met immediately. There was never a day where we felt alone in the process and we were always in close contact with other amazing professionals that Arlene recommended. We couldn’t have been happier during the buying process and we just love our new home. Arlene Maze was perfect!​

Matt S. & Kate S.

Nancy has helped us through two home purchases and sales over the last 14yrs.  Her knowledge and experience helped us maximize the value in both. She possesses seemingly inexhaustible energy! Nancy’s always quick to reply with a warm, friendly manner.  We highly recommend Nancy Taute!

Theresa S.

Carol Dochen is simply the best realtor in Austin. Apart from her obvious qualifications, she truly cares for her clients and works tirelessly to get the best for them. We have worked with Carol on three homes, two of which we sold, and one we bought. For the homes where she was the seller’s agent, we had multiple offers – within a day of listing on MLS. When we moved away from Austin, Carol handled everything that went into getting the home ready for sale, supervised contractors, and even took the trouble to have our ATandT equipment taken to a FedEx office for return! Warm and caring, always going the extra mile. More than just a realtor, I am honored to call Carol a friend. We will miss her expertise and friendship out here in CA.

We worked with Nancy Taute to find our house, and she was great. We love the new place, and her advice on the bid to offer was invaluable. Also, she is super-helpful after the sale, and provided us with a lot of pointers about the new area and a list of contractors to use. I’d have no hesitation about recommending her to friends and family, and if we ever buy another house, we’ll turn to her.

Harlan S.

Arlene helped us purchase our first home ever and we could not have been more lucky to work with her. She helped us well beyond our expectations and guided us on all things from areas, price competition, home layout, home quality, and much more. We are so happy with the house we found together and we will be referring Arlene to everyone we know buying in the Austin area.

Michael G.

Nancy Taute was referred to us by a friend and we are so glad she became our real estate agent. The amount of knowledge she has about selling and buying houses was worth every penny. She is kind, professional, and a great communicator. Nancy answered all of our questions, and we had a lot of them! She helped sell our house for much more than expected and also advocated for us when it came time to buy our new home. We also have to mention that initially we looked at about 15-20 houses with Nancy before deciding to put the sale of our house on hold until after paying off our college debt. After 2.5 years, we reached back out to Nancy and picked up right where we left off. She did not hesitate to provide the same great service she did prior. You won’t be disappointed with this real estate agent. She’s a gem.

Arlene Maze got us our home! As first-time homebuyers, we were initially intimidated by the whole process, especially during the coronavirus pandemic. Arlene was very understanding and always put our needs first. While we were viewing houses, she took time to explain what to look out for in Austin when it comes to house age, foundation issues, flooring, exterior, etc. Arlene has been living in Texas for many years, so she knew what she was talking about. By the end, we felt comfortable putting in offers with a solid base of knowledge. Because of the crazy market during the pandemic, winning offers was understandably difficult. As this period is completely unprecedented, Arlene kept us aware of what was going on in the broader market and what we might expect a house to go for. We felt that she cared that we were getting a house at a reasonable price and one that we would love. She never pressured us to offer more than we were comfortable with. On top of this, Arlene was great with communication. She never left us hanging and we always felt that we were her top priority. Seeing houses quickly is a must in this market and she made sure that we got the attention we needed. I’d recommend Arlene to any friends or Austinites looking to purchase a home. She’s professional, honest, timely, and knowledgeable. We’re happy homeowners!

Carol Dochen is the best! We faced the daunting task of cleaning out, selling, and moving from a home we lived in for 17 years  – where we raised 3 children. From the first meeting, Carol showed up ready to lead the process and get things done effectively and efficiently. She gave us options that met our needs in terms of timing and how much support we wanted to have from her and her team. Carol managed the details and did everything that needed to be done. The process was one we were dreading, but with Carol at the helm, it ended up being almost effortless on our part. The house was readied and sold quickly and it was all because of the work Carol did and the expertise and professionalism she brought to the process. I would recommend Carol and her team to any potential seller!

Jackie has been our Realtor® for many years, having represented us as a buyer and a seller. Our real estate deals with her always go smoothly, because she is a great communicator, great negotiator, and just a wonderfully charming person. In addition, she always pays very close attention to detail and is in contact with us from beginning to end. Jackie has a special way of calmly and successfully closing a real estate deal. We love working with her.

Diana F.

This review has been a long time coming; I have both bought and sold a house with Arlene in the span of six years.  I was a first time home buyer (and seller) and she walked me through the process every step of the way.  She has a good perspective.  Her advice is very insightful and practical.  She’s easily available via phone, email, or text – and she answered all my newbie questions right away.  I live out of state so not only did she do this with me in a different state, she managed to do it during a PANDEMIC.  She knows the neighborhoods of Austin really well and she has a great take on pricing.  Seriously, finding a realtor gem is hard, so don’t look any further if you’re considering Arlene.  She’s awesome!

Nancy Taute is by far the best Realtor I’ve worked with in my lifetime!  We signed a contract on a house after two months of looking.  She was always one step ahead of me, sending me houses she thought I might consider, getting me seller’s disclosures, surveys, or comps without me asking.  She was miraculously available when I wanted her and never seemed to tire of looking at yet another house while we figured out what we wanted.  It became obvious after a while that she was doing a lot of legwork behind the scenes. I always felt like Nancy had my best interests at heart and always acted with the utmost integrity.    Nancy was truly amazing!

Susanne S.

Over the past six years, Dochen Realtors helped three couples in our family purchase Austin homes that were just right for each of them. Carol’s team listened to, and honored, my family’s unique needs and budget at every step. The agents’ prodigious expertise was especially helpful. Their negotiating skills and high integrity enabled each family to get their offer accepted on the home they most wanted, despite the insanely competitive housing market. Dochen REALTORS® has earned our family’s complete trust. On behalf of eight family members, we recommend Dochen REALTORS® without reservation to anyone who is looking to buy or sell a home in Austin.

Rolland & Juli F.

Nancy Taute was referred to us by a friend and we are so glad she became our real estate agent. The amount of knowledge she has about selling and buying houses was worth every penny. She is kind, professional, and a great communicator. Nancy answered all of our questions, and we had a lot of them! She helped sell our house for much more than expected and also advocated for us when it came time to buy our new home.

Jorge G.

Looking back on our experience of moving to Austin, we couldn’t have picked a better REALTOR® to help us navigate the home buying process. From the first call through to closing and beyond, Carol has been an invaluable resource. She took time to understand our unique needs, and did a great job finding homes both on the market and coming to market, that would be right for us. With this understanding, she guided us through the neighborhood we wanted to live in, giving us a rich history of homes and streets, pointing out features and challenges to consider-many of which we would have never thought of!

Beth and Eric S.

We just purchased out dream home with the dedicated and thoughtful help of Jackie. She was an absolute pleasure to work with, always had a smile, and was remarkably professional in managing the entire process. I would not ask anyone else to help us and have recommended her to everyone that I have spoken with about any real estate needs.

Ken W.

Carol Dochen’s experience and deep understanding of the local real estate market, together with a full breadth of services to ensure our home was marketed effectively, allowed us to sell it quickly and for the price we wanted. Her talented staging, maintenance and marketing teams ensured our home looked its very best.

Jenna & Jesse B.

Dana will always make herself available to clients and is generous with her time. She’s very knowledgeable, experienced and diligent. Dana is passionate about helping people find a place to call home.

Susie M.

When we were looking for a condo for our college kids, Dana was relentless in helping us find a place in our price range that still met all of our other needs. She suggested all kinds of creative tactics since it was completely a seller’s market at the time; we wrote to condo owners in the area letting them know we are interested in buying their property; we wrote letters of introduction with our offers; and we looked at places along the bus route to find something that would work both in college and after graduating. The last tactic worked! We found a fabulous place in an area that works as a student and as a graduate — and it was less than what we would have had to spend closer to campus. Thankfully, the kids are graduated and now paying their own rent and want to stay put in a place that Dana made sure was suitable for the long term. I highly recommend Dana for buy or selling because she has integrity, she listens, and she works hard for you.

Lorie S.

We recently had the pleasure of working with Jackie when we were looking to relocate to Austin. A friend recommended her and I’m so glad we found her–she is the best. We didn’t know which area of Austin we wanted to live in, and she took the time to show us all areas and gave us honest feedback about each. Working with Jackie was amazing and I will recommend her to everyone I know looking to make a home purchase in the area.

Traci G.

I don’t know even where to start. Arlene Maze is aMAZE…ing. I was a first time home buyer and was very overwhelmed with the buying process. She welcomed me to her office and explained the whole process in great detail patiently. She made me feel like she wanted to truly help me find my dream home, not sell me something for the money. Arlene is not a pushy saleswoman, she is a good listener, is considerate of others, knowledgeable, and makes you feel like she is family. She is very well known in the Austin community and will find you a home that is a smart purchase, safe, and perfect for you. She made my home-buying process so enjoyable and I would highly recommend her.

Meredith L.

Dana was absolutely incredible to work with. We couldn’t have felt more confident and comfortable going through the process of buying a home. She is super knowledgeable, professional, responsive, and just all around helpful. She also has great resources for pretty much everything you will need help with along the way. Most importantly Dana genuinely cared about us finding the right home for us, and our happiness…that is really amazing. There were multiple offers on our house and Dana still somehow pulled it off for us! She is as good as it gets at her job, and I can’t recommend her enough.

Josh L.

Arlene helped us buy our first house. It took a year to find the right place and she stuck with us the entire time. She took the time to get to know us and determine what our like and dislikes were. I can tell she was very busy, but was able to respond to all of our emails instantly (even the ones that we sent late at night). If there was a house that popped up that we wanted to look at, she set up the time and all the information on the house within the day. As we looked at houses she brought up concerns that we would have never thought of as first time home buyers and made it feels as if she was buying the house with us. I have not had any other REALTOR® to compare to her too and I don’t plan to ever have a different one. I would gladly ask her help when I need to buy my second, third, and fourth home.

Sean K.

Dochen Realtors sold our home for us in 2019 and we were very impressed with their professionalism from start to finish. From the beginning we worked with Carol Dochen and Patti Tauber who came up with some creative marketing ideas as we were selling a unique property in a niche market. Carol’s daughter, Katie Dochen soon joined the team and we were blown away by everyone’s efforts to market and sell our property. Patti and Katie were a real team who used every imaginable method to get the word out and get prospective buyers into our home. They both became friends due to the time that were devoted to getting to know us. On a personal note, Patti, Katie and Carol are just good, honest, down to earth people.

Tracy V.

Joey, a special thank-you for going above and beyond the call of duty time and time again … even on weekends and late at night. Even the lady who handled the closing was surprised at all the extra things Joey was doing for me. Carol, I am forever in your debt for helping me to repair the black mold damage and sell that condo while I was in South America. Your company will forever get my business and my referrals. Joey has been a consummate professional in helping me to rent a house a few months ago, and now buy one. I am so pleased with Joey’s service to me throughout this process. With very much appreciation to both of you.

Don M.

I couldn’t have been happier with our experience in working with the Dochen REALTORS® team. They are very professional and responsive and met every need we had throughout the selling process. This was our fifth interstate move, and the Austin side of the move was one of the smoothest we experienced.

Carolyn H.

We contacted Dochen REALTORS office after the passing of my mother to start the process of selling her house. Carol and her associates were very caring and helped expedite the process every step of the way. If we ever need her services in the future we will definitely be working with Carol Dochen and her team.

Alex A.

I worked with Dana Epstein to purchase a second home in Austin. Her attention to detail and professionalism are unmatched. Amazingly seamless transaction even though I was in Colorado. Couldn’t have done it without Dana!

Cindy W.

Carol and her team are amazing. Carol helped us sell our home and purchase a new one all within 30 days. Buying/selling is daunting and she tirelessly explained the process each step of the way and worked endless hours to guide us through to our final awesome result.  Carol and her office are professional, responsive and incredibly friendly.

J B.

What a team! Everyone helps each other out and therefore they take great care of their clients. We worked with Arlene. She is extremely knowledgeable not only in finding great houses but the right locations, explaining financial aspects and everything you need to have a smooth relocation. She is very patient, including with children, and very importantly knows how to listen and understand what one needs. Thank you for your incredible work.

Nicole S.

Katie is an MBA/MPA and a former business consultant, so she brings a broader and deeper skill set to negotiating and problem solving. Having grown up and gone to grad school in Austin, she also has a deep understanding of the city, its history, and continued evolution. She’s always available and approachable, and speaks directly when appropriate. She was a critical ally during a difficult move and for that we are greatly appreciative.

Philip H.

We were having trouble selling our house.  A friend suggested we try Dochen Realtors.  Lucky us we got Nancy!  She’s the absolute best.  She suggested some smart make ready repairs, and staged our house FOR us.  As soon as the house was back on the market, we had multiple offers.  Nancy was so helpful through the whole experience, and a true pleasure to work with.

Colin H.

Patti Tauber became a full partner with us in the planning and execution of the sale of our home. She was always on top of the procedures and details for getting our house on the market, from our very first discussion. She advised us wisely on timing for putting the house on the market, on repairs and touch-ups needed, and on staging and landscaping to show the house to best advantage for a prompt and profitable sale. Knowing we would be apprehensive about what was going on behind the scenes in marketing our house, she kept us apprised all the way, easing our anxiety with her reports and explanations. We always felt we were Patti’s first priority. How many Realtors can place a house on the market on a Tuesday and have two good offers by Friday?

Patti worked closely with the prospective buyers’ Realtors and advised us along the way (even though we were on the West coast at that point in time) to mesh the several counter-offers, in order to arrive at a firm sales contract in just days. You can’t beat true professionalism! Not when combined with personal attention and warm, empathetic care for clients. Tens across the board.

Kenneth & Emily Ashworth

Katie is a fantastic realtor, listened to all my needs and concerns and was proactive about vetting homes and giving feedback. I was able to work with multiple members of the Dochen team, including Katie, Nancy, and Carol, and they were all incredible friendly, knowledgeable, and trustworthy. I was able to relax throughout the process knowing they had my back and were on top of all of the details. I also really appreciated the comprehensive and organized binder of materials they presented to me when I bought my home with all of my important documents. The gift basket they gave at the end was also a really sweet touch. Very personable and professional, would highly recommend.

Aliza N.

First, Carol is warm and helpful in every way. With Carol’s help, we bought our house remotely. She gave us great guidance: “This house would be great for you. The neighborhood is good.” Her office staff was also supportive – picking up the key from the closing company; going out to the property when a workman was there. It also must be said that after so many years in the business, she knows the market very well. Carol knows her stuff.

Marc S.

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